Privacy Policy
Last updated: December 2025
Menu Matrix LLC ("Menu Matrix," "we," "us," or "our") operates the website https://www.menumatrix.org (the "Site") and provides digital menu solutions, training programs, and related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our Site and Services.
By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Business name
- Email address
- Phone number
- Billing and payment information
- Login credentials (if you create an account)
- Any information you submit through forms, emails, or support requests
b. Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Site
- Referring/exit URLs
- Date and time of access
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Improve website functionality
- Analyze usage and performance
- Remember preferences
- Support marketing and advertising efforts
You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Communicate with you, including responding to inquiries and support requests
- Process payments and manage accounts
- Improve our website, products, and services
- Send updates, marketing, or promotional materials (you may opt out at any time)
- Monitor and analyze usage and trends
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., hosting, payment processing, analytics)
- Legal Requirements: If required to do so by law, subpoena, or legal process
- Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
- With Your Consent: When you explicitly agree to the sharing of your information
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access the information we hold about you
- The right to request correction or deletion of your information
- The right to opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Menu Matrix LLC
Email: support@menumatrix.org
Website: https://www.menumatrix.org
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.
